Privacy Policy
Effective Date: 05 Dec 2024
Introduction
At Cocohub Ventures (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website [www.cocohubventures.com] (“the Site”), submit an inquiry, or engage in any services related to our business activities. We comply with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
By using our website or submitting any personal information, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data from you:
Personal Identification Information: This may include your name, email address, phone number, company details (if applicable), and other contact information that you submit through inquiry forms, newsletters, or direct communication.
Usage Data: We automatically collect data related to your usage of our website, including your IP address, browser type, operating system, device type, pages visited, and the time you spend on each page. This helps us understand how visitors use the Site to improve our services.
Cookies: We may use cookies and similar technologies to enhance your user experience and track site usage. You can choose to disable cookies in your browser settings, but this may impact the functionality of the website.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
Product Inquiries and Lead Generation: To respond to your inquiries about our coir and coconut products, including export and import services.
Marketing: To send you promotional emails or newsletters related to our sustainable coir and coconut products. You may opt-out of these communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Customer Support and Communication: To communicate with you regarding your inquiries, orders, or any other customer support requests.
Improvement of Services: To analyze usage data to improve our website, optimize user experience, and enhance our product offerings.
3. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who assist us in website operations, product fulfillment, and customer support. These parties are bound by confidentiality obligations.
Legal Obligations: We may disclose your personal data if required by law or to comply with legal processes, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable security measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
5. Retention of Data
We retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your data, please contact us, and we will take steps to delete it, subject to applicable legal requirements.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
Right to Access: You can request access to the personal data we hold about you.
Right to Correction: You may request corrections to inaccurate or incomplete information.
Right to Deletion: You can request that we delete your personal data, subject to legal restrictions.
Right to Withdraw Consent: You can withdraw your consent at any time by contacting us. Please note that withdrawing consent may affect our ability to provide certain services.
To exercise these rights, please contact us at: cocohubventures@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any personal information to them
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with a revised “Effective Date.”
